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Mechanical Field Service Technician

Install, commission, and service packaging machinery at customer sites. Requires a technical degree in industrial automation or electronics, 2+ years of hands-on experience, and willingness to travel. English required; Spanish a plus.
We offer medical/dental insurance, 18 vacation days, 401K, travel per diem, and training in Germany.

Department:

Vacancies:

Qualification:

Technical degree

Location:

Whitsett, NC
Mechanical field service technician working on a packaging machine

Essential Duties

  • Installation and Commissioning of new machines.
  • Operator and Maintenance training
  • Existing machines
  • 1st level remote support for our customers
  • Maintenance visits to ensure a stable machine condition

Skills and Qualifications

  • Ability to work independently and interact with customers effectively (understanding their needs, troubleshooting issues, and ensuring satisfaction).
  • Must have and maintain a valid driver’s license and ability to travel (the ability to be approved for a passport, international travel, and rental car contracts).
  • Excellent communication skills, both written and verbal, in English language; Spanish is a plus
  • Have a solid understanding of mechanical systems. This experience should encompass the use of hand tools, precision tools
  • The ability to diagnose mechanical issues in packaging machinery

Education and Work Experience

  • 2-year degree or certificate in industrial automation, industrial electronics (Technical degree)
  • Minimum of 2 years of experience is required, including hands-on work with packaging equipment installation, maintenance, repair, and troubleshooting

We Offer

  • Stable workforce & Stand-by with added benefits
  • Medical Dental Insurance
  • Short Term Disability Insurance
  • Company Paid Life & Long-Term Disability Insurance
  • 18 Paid Vacation Days & 11 Holiday
  • 401K Retirement Plan & Other Benefits
  • Per diem and stipend, while traveling
  • Training in our headquarter in Germany